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🔧 How to manually add a brand to the database?

If you encountered an issue when creating the Brand Analysis (The brand analysis could not be generated) but you are sure that the username of the brand you inserted is correct, you may have to add the brand to the Kolsquare database.

PS: This is only a temporary solution until Kolsquare releases a process to automatically add brands to the catalogue.

Steps to Follow:

  1. Check the username you are trying to insert in the setup of the Brand Analysis really exists.

  2. Navigate to the "My KOLs" section from the left sidebar.

  3. Click on the "Request to Add KOLs" button. This is your go-to option when a profile doesn't appear in the standard search.

  4. Click the “Add KOLs” button to add a new brand into Kolsquare Database.

  5. Insert the social link of the brand in the text space**.**

Still need help?

If you continue to experience difficulties or if the workflow doesn't resolve your issue, please contact your dedicated Customer Success Manager (CSM) directly. Our team is here to ensure your Brand Analysis setup remains seamless and will handle the technical verification for you.

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